If you are on our C&MA Health Plan for US Employees, the following information applies to you.
When you need health care outside of the U.S. follow these steps:
1. Always carry your Highmark identification card.
2. If you need emergency medical care, go to the nearest hospital. Call the BlueCard Worldwide Service Center at 1-800-810-BLUE (2583) or call collect at 1-804-673-1177 if you're admitted.
3. If you need non-emergency inpatient medical care, you must call the BlueCard Worldwide Service Center. The Service Center will facilitate hospitalization at a BlueCard Worldwide hospital or make an appointment with a doctor. It is important that you call the BlueCard Worldwide Service Center in order to obtain cash-less access for inpatient care. The Service Center is staffed with multilingual representatives and is available 24 hours a day, seven days a week.
4. Call Highmark by using the number on the back of your card for pre-certification or prior authorization, if necessary. When in doubt if necessary or not, call Highmark.
When you are away from home within the U.S. these steps:
1. Always carry your Highmark identification card.
2. In an emergency, go directly to the nearest hospital.
3. To find names and addresses of nearby doctors and hospitals, visit the http://www.bcbs.com/healthtravel/finder.html or at 1-800-810-BLUE.
4. Call Highmark for pre-certification or prior authorization, if necessary (refer to the phone number on your BCBS ID card). When in doubt if necessary or not, call Highmark.
5. When you arrive at the participating doctor's office or hospital, simply present your BCBS ID card.
If you wish to learn more about your out-of-area coverage, visit the BlueCard information by going to www.bcbs.com, click on the Healthcare Coverage tab (found in the middle/top of the page) and than on the BlueCard link.
If you are not yet enrolled in our C&MA Health Plan for US Employees and would be interested, please e-mail benefits@cmalliance.org for more information on how your church or district can participate.
